Fortune 500 Metals & Mining :: Collaboration + Innovation
Business Challenge:
This $5 billion Fortune 500 mining company has operations scattered around the globe; and each location relies on an extended network of constructors, consultants, communities and governments in order to explore, build, mine and reclaim the land. The challenge was that each location was acting on its own – conducting similar activities in parallel but without any awareness of each others issues, ideas or insights.
This results in mechanics struggling with a tricky diagnosis that had already been unlocked elsewhere, a geologist being puzzled by a core sample that had been identified by a colleague on another continent or a Supervisor that heard a vendor for another region had a critical fix for his haul trucks but didn’t know who it was, how to get ahold of him or time to try. They were wasting time, money and opportunities for innovation while increasing frustration.
Solution:
Orbital RPM conducted an Organizational Network Analysis [ONA] to determine the professional fabric of the organization and a Value Network Analysis [VNA] to determine how work from headquarters was affecting regional sites. The results revealed virtually no interaction between sites and teams in headquarters that were not supporting their colleagues in the field despite their best efforts to do so.
This information will be used to build global collaboration networks so that operations run more efficiently and more ideas for Innovation are produced. A global collaboration platform will be utilized to enable the exchange of knowledge and capture of ideas.