6 Tools for Knowledge Capture

Videocamera: probably the most important of them all. The power of video cannot be underestimated as a means for transferring tacit knowledge, building relationships/trust and just providing a consistent (and quick) means of getting others up to speed on complex&nbsp;situations.
Camera: For situations where video wasn&#8217;t allowed or suitable a still camera was utilized. It has similar benefits as a videocamera&#8230;just a slightly different&nbsp;application.
Audio recorder: This was used to capture the conversations we had with people. It was a great resource for us to go back later and revisit our conversations and hear verbatim what the person was saying as well as their tone when saying&nbsp;it.
Flash drive: Not everything we encountered was tacit knowledge. Explicit knowledge that was contained in documents and spreadsheets is certainly valuable as well and we were easily able to snag it via the USB&nbsp;drive.
Laptop: While technically not critical for capturing, my laptop served as peace of mind that we could download our loot from the day and know it was safely saved for later use. It also allowed us to see our pics and videos from the day and refine our strategy for the following&nbsp;days.
External hard drive: This was also for peace of mind as well as video storage. It&#8217;s a 500 MB durable drive that I dumped video into each night. It&#8217;s nice b/c it didn&#8217;t take up space on my laptop and it can take a&nbsp;beating.

I recently returned from a trip to a client's site in the Andes just outside Cajamarca, Peru. We were there with an elusive mission...capture knowledge. Can it get more vague? As ...

January 25th, 2009
This post was written by Jacob McNulty

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3rd Annual International Learning & Performance Conference – ASTD

3rd Annual Int'l Learning & Performance Conference - ASTD When: Thursday, March 19 – Sunday, March 22, 2009 Where: Beijing, China Event type: Symposium/Conference Additional Information: Please see web link for more detail...